MISSION STATEMENT

 

It is our mission to provide our Crew, customers and community with quality products that represent freedom to live, be and contribute to the world around them in the most convenient and stylish ways possible. #ThatsClutch

SHIPPING POLICY

 

Please allow 3-5 business days for delivery on all orders after they are shipped. We offer free domestic shipping in the USA. International shipping is calculated on weight and location.

RETURN POLICY

We want to make sure you love any Clutch Creation you purchase and for that reason, we back this promise with our return policy.  If you are not 100% satisfied with your purchase, simply send it back within 15 days and we’ll refund the full cost of the item minus shipping costs or you can exchange the product for another one, be it similar or not. All sale and items purchased at a discount are FINAL SALE. Any product you return must be in the same condition you received it and in the original packaging with all items included.

 

Please ship your return package to the following address:

Clutch Creations | Returns Department

Order # ________

1866 N. Bissell St. #1

Chicago, IL 60614

 

Please note, we do not refund or replace improperly stuck adhesive clips if you chose not to read the instructions or wait for the adhesive to set 24 hours. Note* Replacement of items is dependent on item being in stock.  Luckily for you, this is one reason why we send an extra set of clips and allow you to purchase additional clips on our site!

 

If it has been longer than 15 days and you feel your situation is special... don’t worry, we want to make sure you are happy too!  Send you plea through our site via the “Contact Us” portal and someone in the Clutch Crew will contact you.

PAYMENT METHOD

We accept all major credit cards and PayPal for Clutch payments. Our payment processing is secure.

WHOLESALE INQUIRIES

If you are interested in carrying The Clutch Strap or any of our products in your store,  place a custom or bulk order or have any special requests, please email kristi@shopclutchcreations.com to discuss.