Please allow 3-5 business days for delivery on all orders after they are shipped. All shipping in the USA is charged a flat rate of $5.00. International shipping is a flat rate of $20.
We want to make sure you love any Clutch Creation you purchase and for that reason, we back this promise with our return policy. If you are not 100% satisfied with your purchase, simply send it back within 15 days and we’ll refund the full cost of the item minus shipping costs or you can exchange the product for another one, be it similar or not. All sale and items purchased at a discount are FINAL SALE. Any product you return must be in the same condition you received it and in the original packaging with all items included.
Please ship your return package to the following address:
Clutch Creations | Returns Department
Order # ________
848 Myrtle Street NE Apt 6
Atlanta, GA 30338
Please note, we do not refund or replace improperly stuck adhesive clips if you chose not to read the instructions or wait for the adhesive to set 24 hours. Note* Replacement of items is dependent on item being in stock. Luckily for you, this is one reason why we send an extra set of clips and allow you to purchase additional clips on our site!
If it has been longer than 15 days and you feel your situation is special... don’t worry, we want to make sure you are happy too! Send you plea through our site via the “Contact Us” portal and someone in the Clutch Crew will contact you.
We accept all major credit cards and PayPal for Clutch payments.
If you are interested in carrying The Clutch Strap or any of our products in your store, place a custom or bulk order or have any special requests, please email firstname.lastname@example.org to discuss.