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HOW IT WORKS
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the bottom of your phone case with the alcohol wipe

PREP

PEEL

STICK

CLICK

CLUTCH

the backing of the adhesive sticker on both clips

both clips on the back bottom of your phone with the clip openings facing down

your clutch strap into both clips

enjoy the hands-free lifestyle

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  • How does The ClutchStrap® attach to the back of the phone?
    The Clutch Clips utilize an industrial-strength 3M foam adhesive to attach to the back of *most phone cases. To attach your Strap, you first clean the flat phone case surface, peel and stick the adhesive on the back of the clip to the phone case, apply pressure, allow the adhesive to set and form a bond before attaching your Strap. Once the Clutch Clips have set for 24 hrs, you can attach your new ClutchStrap®! *Plastic is the best surface to stick the adhesives to. Silicone, matte-finish and rubber cases do not stick well and we do not recommend using them.
  • Are there phone cases that are incompatible with The ClutchStrap®?
    Unfortunately, yes. The Clutch Clips utilize an industrial-strength foam adhesive and certain phone cases are made from materials that do not allow the adhesive to bond properly. Substrates including some silicone and rubber cases have a "matte" velvety, soft-touch finish that will not allow for a bond to form. Usually this is discovered in the first few minutes, if not immediately, with a non-compatible case as the clips pop off easily with very little pressure. Rigid and texturized cases are not recommended for the Clutch Clips as they need a flat, clean surface to stick to. We recommend using a plastic phone case for maximum strength.
  • What happens if I get a new phone case?
    We send an additional set of Clutch Clips with all initial purchases. If you need more clips or just want extras, we sell Clutch Clips in sets of two (4 total Clips) listed on our shop tab.
  • What if my adhesive fails and I followed the directions?
    We will send you more adhesives! Our industrial strength adhesive is designed and tested to hold up through wear and tear given you waited the 24 hour rule before use. However, there are some instances that can cause the adhesive to weaken and we want you to love your ClutchStrap® and be able to use it at all times. If you are experiencing issues, please contact us and we will work with you to resolve the problem :)
  • Can I have multiple different straps and use the same clips on each?
    Yes! The clips are universal for all ClutchStraps®.
  • Is the ClutchStrap® machine washable?
    No. Due to our straps being 100% genuine leather, we recommend spot cleaning only.
  • Are there different lengths of ClutchStraps®?
    Yes! Currently, we offer three varieties of ClutchStrap® styles/fits. The Mini ClutchStrap® is worn wristlet style or can hook around objects or clothing such as backpacks and belt loops. The Original ClutchStrap® measures 40" from end to end and are typically worn lanyard style or over the shoulder. The Cross-Body ClutchStrap® measures 52" from end to end and our worn across the body. All ClutchStraps® are unisex and versatile for all your different needs and occasions.
  • What happens if my ClutchStrap® breaks?
    When you love and use your ClutchStrap® as much as we think you will... wear and tear is likely to occur after heavy use. We recommend replacing your Clutch Clips every few months to ensure maximum durability! If you are having a recurring problem with your ClutchStrap®, please reach out to us through email or phone and we will happily look into the issue for you:) Customer satisfaction is our #1 priority! *Carefully following pre-cleaning and wait time instructions for setting your Clutch Clips are vital for proper function*
  • The ClutchStrap® is patented.
    Frequently asked, this product is patented with two design patents and one utility patent.
FAQ
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