HOW IT WORKS
IMPORTANT: Each strap comes with one extra set of Clutch Clips. Additional sets can be purchased separately on our website.
Wipe the bottom of your phone case clean with the alcohol wipe.
Peel the backing of the adhesive sticker on both Clutch Clips.
Stick both Clutch Clips on the back bottom of your phone with the clip openings facing down.
Insert your Clutch Strap into both clips.
**Allow the Clutch Clips to set for 24 hours minimum before attaching your Clutch Strap**
How does the strap attach to the back of the phone?
Using an industrial-strength 3M Adhesive, you just peel and stick the adhesive on the back of the clip to any phone case (excluding silicone cases) you will use the strap with.
What happens if I get a new phone case?
We send an additional set of Clutch clips with all initial purchases. If you need more clips or just want extras, we sell clips in sets of two (4 total clips) listed on our website under "Clutch Essentials".
Can I have multiple different straps and use the same clips on each?
Yes! The clips are universal for all straps.
Is the Clutch Strap machine washable?
No. Due to leather accents we recommend spot cleaning your strap with cold water to avoid color bleed.
Are there different lengths of straps?
We are working on offering the Original Clutch Strap and Leather Clutch Strap in both a lanyard style and cross-body. Currently, we only offer one length in each style. At this time the measurements are 38" from ring to ring.
What happens if my Clutch Strap breaks?
When you love and use your strap as much as we think you will... wear and tear is likely to occur after heavy use. We recommend replacing your clips every 3 months to insure maximum durability! If you are having a reccuring problem with your strap, please reach out to us through email or phone and we will happily look into the issue for you:) Customer satisfaction is our #1 priority!
The Clutch Strap is patented.
Frequently asked, this product is patented with two design patenets and one utility patent.
What if my adhesive fails and I followed the directions?
We will send you more adhesives! The industrial strength adhesive will hold, it has been tested with various substrates and with different strength tests. However, there are some instances that cause the adhesive to fail and we want you to love your Clutch Strap and be able to use it, so please just let us know and we will do whatever it takes to make you happy with your order.